FAQ
Answers to Your Questions
WHO MAY PARTICIPATE IN THE CLASSES?
We have priced on a per household basis so that you can all take part – siblings, parents, grandparents in the same household can work together to create delicious food!
HOW SHOULD I PREPARE FOR THE CLASS?
Once you register for a class, we send you the recipe and specific list of ingredients so you can shop and prep for the class! You will also be given the Zoom link and ID and password. Please make sure you obtain the required ingredients prior to your class. We recommend finding a clean, quiet workspace in or near your kitchen. It is helpful to have all the ingredients measured and laid out for the class. Please note that some prep (such as chopping, boiling, roasting) may be required prior to the class. Once you have everything laid out, your hands washed, please login to the ZOOM call at the class start time.
WHAT IS YOUR CANCELLATION POLICY?
Classes are nonrefundable, but if you cancel within 12 hours of your class, you will receive a credit towards another class. If you miss your class and do not cancel, you may be able to request a recording of the session you missed or join the same class offered on another day.
WHAT TIPS DO YOU RECOMMEND FOR A SUCCESSFUL CLASS?
Our classes are highly interactive. The instructor will also periodically check in and ask the students to show their work. Make sure you participate so that the instructor can give you tips to make sure your creation is successful. If at any point you are unsure of something, we suggest you ask the instructor questions. We understand that sometimes you may need the instructor to repeat a direction or clarify— when in doubt, please ask! Also, we encourage you to have a printed copy of the recipe to follow along and make notes so you can remember the tips you learn during class when you next prepare the dish.
WHAT IS THE APPROPRIATE AGE FOR THE CHILDREN'S CLASSES?
For our children's classes we recommend ages 8 and up with adult assistance, our classes are available to children of all ages depending on the level of ability and interest. Younger children will require more assistance, and older children may require less. We require teen-adult participation when using stoves and ovens.
WHAT IF I CANNOT FIND AN INGREDIENT OR DO NOT HAVE THE EQUIPMENT?
If you cannot find an ingredient, or don’t have the equipment, you can email kitchenkraftlab@gmail.com and ask for suggestions. Sometimes, ingredients such as spices can be omitted or substituted. We also may have substitutions for the equipment- and often will offer several options to make a recipe accessible in your home. If you are unsure, please check before booking your class if possible.
WHAT IF MY ME OR A FAMILY MEMBER DOES NOT LIKE AN INGREDIENT IN A RECIPE?
It is lots of fun to see the confidence people gain as they learn to cook dishes and we have found that even picky eaters will try- and like—because they made it themselves! That said, some of our recipes include ingredients such as peas, olives, chili powder that are typical to the recipe but are not everyone's favorites. We understand. We encourage you to cook for your family and you are welcome to omit or substitute items. You can always email KKL ahead of time—or ask the instructor during class. Our instructor will be happy to help you figure out how to accommodate your family taste preferences.
WHAT ABOUT DIETARY RESTRICTIONS?
Unless a recipe is already designated as gluten free, dairy free, vegetarian, vegan many of the recipes we teach will not permit substitutions to meet dietary restrictions. If you have a specific restriction and are interested in a specific class, email kitchenkraftlab@gmail.com and see if we are able to make substitutions to meet your dietary requirements BEFORE signing up for the class.
WHEN IS THE CUTOFF TIME TO REGISTER FOR A CLASS?
We cut off class registration 24 hours prior to a class to allow for us to send you the Zoom link, recipe and ingredients required for the class.
IS THERE A SCIENCE COMPONENT TO THE CLASS?
Food science is a fascinating type of science, and we try to teach the science of the ingredients and how they interact. Our instructor has created classes to highlight different food science principles. Many of our classes include a summary of the science, vocabulary and optional activities and experiments to enrich the lessons discussed in the class.
HOW LONG DO THE CLASSES RUN?
Class run times are listed when you register and depend largely on the group. As we are committed to making sure everyone successfully learns to cook the recipe, the class will run until we have completed the lesson. Please note that this means that we occasionally run over the allotted time. In addition, sometimes students will need to finish making their recipe and cook it after logging off from the class. For example, if they make a cake, the cake may be too hot to decorate during the class, but the instructor will demonstrate how to decorate the cake during the lesson. In the dumpling classes, students will have successfully made many dumplings by the end of class, but they may need to finish making and cooking the dumplings once the lesson adjourns.
DO YOU OFFER PRIVATE CLASSES, SPECIAL EVENTS, FUNDRAISERS OR BIRTHDAY PARTIES?
Yes, we offer private classes, special events, fundraisers, birthday parties, family gatherings and “sip and cook” happy hours for adults. We can also provide programs/classes for homeschooling students or groups. Please email kitchenkraftlab@gmail.com if you are interested.
WILL THE FEATURED PROGRAMS BE AVAILABLE THROUGHOUT THE YEAR?
Some of our classes change seasonally, and some are offered throughout the year. We sometimes create classes based on special requests. If you have an idea for a class, send us an email at kitchenkraftlab@gmail.com
WHAT TYPE OF PAYMENT DO YOU ACCEPT?
All major credit cards are accepted.